1. Introduction
NTG Plaza (“Company”, “we”, “our”, “us”) operates the website https://ntgplaza.am (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or interact with our Site.
2. Data Collected
Data Storage Location
We operate web servers hosted in the European Union. Our hosting provider ensures that your data is securely stored and handled in compliance with GDPR standards.
Registration Data
If you choose to register on our website (for example, to subscribe to updates or request services), we may store your email address and any additional details you provide in your user profile. You can request to edit or delete this information at any time. Website administrators can also view and manage this information.
Contact Form
Information submitted through the contact form on ntgplaza.am is sent to our company email. These submissions are stored securely and are used only for customer service purposes. They are never shared with third parties and never used for marketing purposes without your consent.
Comments (if enabled)
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
Analytics
We use Google Analytics for anonymous reporting of site usage. No personally identifiable data is stored. If you would like to opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.
Cookies
We use cookies to enhance your browsing experience, store preferences, and analyze traffic. You can disable cookies in your browser settings, but please note that some parts of the site may not function properly.
Cases for Using Personal Data
We use your personal information only in the following cases:
To verify your identity if needed;
To provide customer support and respond to inquiries;
To send you updates and important information regarding our services (only if you opt-in);
To maintain security and prevent fraudulent activity;
To improve and personalize your browsing experience;
To ensure the smooth technical operation of the website.
3. Embedded Content
Pages on ntgplaza.am may include embedded content (for example, videos, social media feeds, or maps). Embedded content from other websites behaves in the same way as if you visited the external website directly.
These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you are logged into your account on that website.
We currently use the following services:
We may use the Facebook Page Plugin to display our official Facebook timeline. Facebook has its own cookie and privacy policies, which we cannot control. No cookies are installed by Facebook, and no data (such as your IP address) is shared with Facebook until you give your consent.
See more here: Facebook Privacy Policy
Twitter (X)
We may use the Twitter (X) API to display our latest posts. Twitter has its own cookie and privacy policies, which we cannot control. No data is sent to Twitter servers until you consent.
See more here: Twitter Privacy Policy
YouTube
We may embed YouTube videos on our site. YouTube has its own cookie and privacy policies, which we cannot control. No cookies are installed and no data (such as your IP address) is shared with YouTube until you play a video and consent to tracking.
See more here: YouTube Privacy Policy
4. Cookies
ntgplaza.am uses cookies — small text files stored on your device — to help improve your browsing experience. Cookies are commonly used to remember user preferences, store session information, and provide anonymous usage statistics to improve site functionality.
You can choose to disable cookies in your browser settings; however, please note that some features of our website may not work properly without them. For more information, consult the help section of your browser.
Necessary Cookies (all visitors)
These cookies are essential for the operation of our website:
cfduid – Used by our CDN provider (Cloudflare) to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more here: Cloudflare Privacy Policy
PHPSESSID – Used to identify your unique session on the website.
WordPress Cookies (for registered/logged-in users)
If you register or log in to our site, WordPress may set the following cookies:
wp-auth – Used to authenticate logged-in visitors, password authentication, and user verification.
wordpress_logged_in_{hash} – Indicates when you’re logged in and who you are, for most interface use.
wordpress_test_cookie – Used to check if cookies are enabled in your browser.
wp-settings-[UID] – Used to customize the view of the WordPress admin interface and possibly also the main site interface.
wp-settings-{time}-[UID] – Stores time-based settings for your user ID.
Analytics & Performance Cookies
Google Analytics – Used to collect anonymous statistics on site usage to help us improve the website. These cookies do not identify you personally. You can opt out by using the Google Analytics Opt-out Add-on.
5. Who Has Access To Your Data
If you are not a registered user of our site, we do not collect or store personal information that would allow us to identify you directly.
If you are a registered user or you submit a form (for example, through our contact form), your personal information may be accessed only by:
Website Administrators – who manage the operation and security of the site.
Authorized Staff Members – who may need to review the information you provide in order to respond to your inquiry or provide services.
We do not share your personal data with third parties unless it is required for technical support, security, or legal compliance.
6. Third Party Access to Your Data
We do not share your personal data with third parties in a way that would reveal your personal information (such as name, email address, or phone number), unless it is necessary to provide the services you expect from us or as required by law.
The following trusted third-party service providers may have limited access to your data:
Hosting Provider
Our website is hosted by a third-party provider that ensures secure data storage and reliable service. They may have technical access to server logs and data as part of system maintenance and security.
Analytics
We use Google Analytics to help us understand how visitors use our website. This service collects anonymized information about site usage but does not identify individual users. See their privacy policy here: Google Privacy Policy.
Security & CDN
We use Cloudflare as our content delivery network (CDN) and for security protection (DDoS mitigation, firewall, SSL). Cloudflare may collect basic traffic and security data. See their privacy policy here: Cloudflare Privacy Policy.
Email Provider
When you submit a contact form, your information is sent via our secure email provider. They may temporarily process the data for delivery but do not use it for any other purpose.
7. How Long We Retain Your Data
Contact Forms: Information submitted through contact forms is retained only as long as necessary to respond to your inquiry and provide customer service. These submissions are not used for marketing purposes unless you explicitly consent.
Comments (if enabled): If you leave a comment on the site, the comment and its metadata are retained indefinitely. This allows us to automatically recognize and approve follow-up comments instead of holding them for moderation.
Registered Accounts: If you register on our website, we store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except for your username). Website administrators can also view and edit that information when necessary.
Analytics Data: Anonymous analytical data collected through Google Analytics may be retained for up to 26 months, after which it is automatically deleted or anonymized.
We will remove or anonymize your data earlier if you request it, provided that no legal or regulatory obligations require us to retain it.
8. Security Measures
We take the protection of your personal data seriously and implement appropriate technical and organizational safeguards.
SSL/HTTPS Encryption: Our website uses SSL/HTTPS throughout, which encrypts communications between your browser and our servers. This ensures that any personal information transmitted cannot be intercepted or read by unauthorized third parties.
Access Control: Access to personal data is restricted to authorized staff only, and such access is granted strictly on a need-to-know basis.
Firewall & CDN Protection: We use industry-standard firewall and content delivery network (CDN) services to protect against unauthorized access, DDoS attacks, and other malicious activity.
Data Breach Protocol: In the unlikely event of a data breach, our administrators will take immediate action to restore system integrity, notify affected users, and reset credentials or implement additional security measures as necessary.
9. Your Data Rights
General Rights
If you have registered on our website, submitted a contact form, or left a comment, you may request an exported file of the personal data we hold about you. You may also request that we delete any of the personal data we have stored.
Please note:
We cannot delete data we are legally required to keep for administrative, legal, or security purposes.
If you request deletion of all your personal data, we may no longer be able to provide you with certain services (for example, if you hold a registered account).
GDPR Rights (for EU Residents)
If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
Right of Access – You can request a copy of the personal data we hold about you.
Right of Rectification – You can request corrections to inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”) – You can request the deletion of your personal data when it is no longer necessary or if you withdraw consent.
Right to Restrict Processing – You can request limits on how we process your personal data.
Right to Data Portability – You can request your data in a machine-readable format to transfer to another provider.
Right to Object – You can object to the processing of your personal data, including for marketing purposes.
Right to Withdraw Consent – If processing is based on your consent, you may withdraw that consent at any time.
To exercise these rights, please contact us at:
📧 [[email protected]
10. Third Party Websites
Our website ntgplaza.am may contain links to third-party websites (such as partner organizations, service providers, or social media platforms). These websites are not operated or controlled by us, and we are not responsible for their privacy practices or content.
Please note:
When you click on an external link, you will be directed to another website that may collect data in accordance with its own privacy policy.
Social media sharing buttons or icons (for example, Facebook, LinkedIn, or Instagram) will not connect you to those platforms unless you explicitly click on them.
This Privacy Policy applies only to ntgplaza.am and does not cover third-party websites or services.
We encourage you to review the privacy policies of any third-party websites you visit.
11. Release of Your Data for Legal Purposes
In certain circumstances, it may become necessary for ntgplaza.am to release personal information in order to comply with legal obligations. We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to:
Respond to lawful requests by public authorities, including government agencies or law enforcement;
Comply with a legal obligation such as a court order, subpoena, or regulatory requirement;
Protect and defend our rights, property, or safety, or that of our clients and partners;
Prevent or investigate possible wrongdoing in connection with our website or services.
Any release of personal data for legal purposes will only be done in compliance with the applicable laws of your country of residence.